Japan New Hire Onboarding Checklist 入社手続きチェックリスト
Every document to collect, every government filing with its statutory deadline, every Day 1 step, every 30 / 60 / 90 day milestone. Built for SMBs without an in-house HR team.
Phase 1 · 1–2 months before start date
Pre-arrival preparation
The window between accepted offer and Day 1 is where the smoothest onboardings get built. Get the joining package out, lock in the pre-employment health check, and pre-prep payroll, equipment, and access so Day 1 is about people, not paperwork.
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The offer letter (内定通知書) creates the conditional employment contract once accepted by the candidate. Send promptly after verbal acceptance to lock in the hire and start the joining clock.
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The October 1 naitei ceremony is the conventional formal welcome for new graduates joining the following April. Send the invitation in early September with date, venue, schedule, dress code, and RSVP.
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Bundle these four pre-joining documents together about one to two months before the start date. Sending them piecemeal is the most common Japan-onboarding mistake. The cover letter (送付状) stitches the bundle into one legible package.
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Required by Article 43 of the Industrial Safety and Health Act Enforcement Order (労働安全衛生規則第43条) unless the worker provides a health-check certificate dated within the prior three months. Either direct the new hire to a partner clinic that bills you directly, or reimburse against a receipt up to a stated cap.
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Confirm the payroll cutoff and pay day, the gross monthly base, allowances, deductions, and the resident-tax election (special vs. ordinary collection). Run a dry-run payroll calculation before the first real one so the new hire's first payslip is correct.
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Hardware lead times can stretch four to eight weeks for some configurations; security badges require a couple of business days at minimum. Get the order in well before the start date so the new hire's Day 1 desk is populated rather than waiting on parts.
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Provision accounts ahead of Day 1 but keep them deactivated until the start date so the new hire can log in on the first morning without IT-ticket back-and-forth. Send credentials via a separate channel (e.g., personal SMS) on Day 1 itself.
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Brief the team that someone new is joining, pick a buddy who is not the manager (so the new hire has two listening ears), and plan a first-day lunch or welcome moment. The single highest-leverage Day 1 design decision is who eats lunch with the new hire.
Phase 2 · On or before Day 1
Documents to collect from the new hire
Most of these are required to file social insurance, employment insurance, and tax withholding. The pre-joining checklist you sent in Phase 1 lists them; here is what you actually do with each when it arrives. Items toggle on or off depending on whether the hire is mid-career, has dependents, or is a foreign national.
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The pension book (年金手帳) was abolished in April 2022. The Basic Pension Number is now obtained from the Basic Pension Number Notification (基礎年金番号通知書), from a prior pay slip, from the Japan Pension Service online account (ねんきんネット), or via the My Number Card linkage. Required for the social insurance enrollment filing in Phase 4.
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Issued by the previous employer at separation. Contains the Employment Insurance Number (雇用保険番号) that follows the worker for life. If lost, Hello Work can reissue or look it up by previous employer details, so missing-card is not a blocker.
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Issued by the previous employer covering year-to-date earnings and withholding. Required for the year-end tax adjustment (年末調整) at the new employer when the hire is mid-year. New graduates and first-time employees do not have one.
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Mandatory for tax withholding and social-insurance filings. The new hire presents either a My Number Card (マイナンバーカード, contains both number and photo ID) or a Notification Card (通知カード) plus a separate photo ID. Also collect dependents' My Numbers if claiming dependent deductions. APPI safeguards require strict storage controls; many SMBs store only the last four digits in their HRIS and keep the full number in a locked file.
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Bank name, branch (支店), account type (普通 / 当座), account number, and accountholder name in katakana. Collect a passbook copy or cash card copy to verify spelling. Note that Japanese payroll banks usually require the accountholder name to match the employee's registered katakana name exactly, including dots and long-vowel marks. We do not yet ship a generator for this form; the field requirements are uniform enough across employers that a one-page bilingual generator would be useful. Flag added to the build queue.
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The National Tax Agency form that sets the employee's income-tax withholding rate. The new hire must submit one even if they have no dependents; without it, withholding defaults to the highest bracket. Refresh annually in November or December for the new tax year. The official PDF can be downloaded from the NTA; we do not yet have a fill-in generator, which is on the build queue.
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Filed alongside the health-insurance enrollment to register dependents (spouse, children, elderly parents). Each dependent requires proof of relationship and income evidence showing income under the dependent threshold (¥1.3M / year). Issued by the relevant health insurance association (健康保険組合) or the Japan Health Insurance Association (協会けんぽ).
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Registers a dependent spouse as a Category 3 insured person under the National Pension. Filed with the same packet as the health-insurance dependents notification. Without it, the spouse remains a Category 1 insured person and owes their own monthly national-pension contribution.
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Commute allowance is contractual not statutory, but virtually every Japanese employer pays it. Collect the route (home station, transfer points, work station), the train operator, the monthly pass cost, and any evidence (route screenshot, pass receipt). The non-taxable cap is ¥150,000 / month for public transport. We do not yet ship a generator for this declaration; it is a strong candidate for a future template.
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Name, relationship, address, and phone number of at least one emergency contact. Often paired with the personal information consent so the employee is on notice that the contact will only be reached in genuine emergencies. Also a generator candidate.
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Final-education certificate, requested from the school by the new hire. Universities typically issue these in Japanese only; for foreign degrees an English original plus a Japanese translation is the norm. Verifies the educational claim on the resume.
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Photocopies of any licenses or certifications the role requires or that trigger allowances: 弁護士 / 公認会計士 / 税理士 / 社会保険労務士 / TOEIC scores / IT vendor certifications / driving license for company-car roles. Verifies the qualification claim and supports a qualification allowance (資格手当) if applicable.
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Result of the pre-employment health check arranged in Phase 1. Must cover the eleven statutory items: medical history, work history, subjective and objective symptoms, height and weight, vision and hearing, chest X-ray, blood pressure, anemia screening, liver function, blood lipids, blood sugar, urinalysis, electrocardiogram. Keep the result on file as occupational-health evidence.
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A signed undertaking from a relative or close associate to compensate the employer for losses caused by the employee's intentional or grossly negligent acts, subject to the 2020 Civil Code cap. Less common at modern companies than it used to be, but still standard at traditional employers and for trust-sensitive roles.
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A short undertaking covering compliance with work rules, confidentiality, conflict of interest, and good-faith conduct. The Japanese counterpart of a US offer-acceptance letter for the cultural and ethical dimension of employment.
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APPI (Act on Protection of Personal Information / 個人情報保護法) requires explicit notice of the purposes for which personal data is used. Covers basic employment uses by default and broader uses (group sharing, marketing, cross-border transfer) by explicit opt-in. Use the generator to toggle on or off the uses that apply.
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A standalone confidentiality undertaking that names specific categories of confidential information and survives termination. Many companies fold equivalent terms into the employment contract; a separate NDA is best practice when the role accesses trade secrets, customer data, or unpublished M&A information.
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Copy both sides of the 在留カード. Verify the status of residence allows the specific work (e.g., Engineer / Specialist in Humanities / International Services) and note the expiry date for renewal tracking. Required for the foreign-worker employment notification filed in Phase 4.
Phase 3 · On or before Day 1
Documents to issue to the new hire
What the employer owes the employee on the way in. The Working Conditions Notice (労働条件通知書) is the only one explicitly required by statute (Labor Standards Act Article 15), but every item below is standard practice and most are required by the cumulative weight of court decisions, APPI, and internal-control expectations.
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Required by Labor Standards Act Article 15. Must state hire date, work location, scope of duties (and scope-of-change wording per the April 2024 amendment), working hours, holidays and leave, wage components and pay day, retirement and termination terms. Electronic delivery permitted with the employee's consent since 2019. In practice, most employers fold this into the employment contract so a separate notice is rarely issued.
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The signed bilateral contract. Pick the form that matches the engagement: permanent (正社員), fixed-term (契約社員), part-time (アルバイト), or senior re-employment (嘱託). All four templates pre-include the post-April-2024 scope-of-change wording, the eleven statutory working-condition items, and optional clauses (telework, harassment, side work).
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Required by Labor Standards Act Article 89 for employers with ten or more regular employees. The 就業規則 covers working hours, holidays, leave, wage rules (or refers to a separate wage regulation), termination, discipline, safety, and welfare. Must be made known to all employees; common practice is to require signature of acknowledgement on Day 1. Employers with under ten employees are not legally required to have one but benefit operationally from a written version.
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Either part of the work rules or maintained as a separate document. Sets the wage components (base, allowances, overtime calculation formulas), pay schedule, deductions, and revision triggers. The new hire should know how their pay is built and recomputed.
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Required to be in the work rules if the employer pays retirement allowance. Covers eligibility, accrual formula, vesting, payment timing, and conditions for forfeiture. SMBs that do not offer retirement allowance can skip this document but should make the absence explicit in the contract.
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Information security policy, IT usage policy, harassment prevention policy, anti-bribery policy, social-media policy, expense policy. These are usually grouped and acknowledged together. Required scope grows with company size; for SMBs the harassment-prevention policy is the legally-required minimum since June 2022 amendments to the harassment-prevention statutes.
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Required to establish trade-secret protection under the Unfair Competition Prevention Act (不正競争防止法). Defines which information is treated as a trade secret, the access controls applied, and the consequences of misuse. Pair with the NDA in Phase 2.
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Article 21 of APPI requires either prior public announcement of purposes or individual notice. The personal information consent form (Phase 2) covers the active-consent half; this notice is the passive-disclosure half. Many companies post it on the company website and reference it in the consent form.
Phase 4 · Statutory deadlines apply
Government filings (employer obligations)
These filings have hard, statutory deadlines. Missing them does not unwind the hire but exposes the employer to administrative penalties, retroactive contribution catch-up, and (for repeat offenders) on-site inspections. Set a calendar reminder for each.
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Filed with the local 年金事務所 (pension office) within five calendar days of the hire date. Triggers the employee's enrollment in 健康保険 (health insurance) and 厚生年金保険 (employee pension). Submit online via e-Gov, by post, or in person. Most payroll providers automate this filing; smaller employers file directly.
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Filed with the local Hello Work (公共職業安定所 / ハローワーク) by the 10th of the month following the hire date. Triggers 雇用保険 (employment insurance) coverage. Required for any employee working 20+ hours per week with expected 31+ day engagement. Hello Work issues the new 雇用保険被保険者証 to the employer for handover to the employee.
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Filed with the same packet as the health insurance enrollment if the new hire has dependents. Each dependent receives an insurance card and is registered for the employee-side coverage and (if applicable) the Category 3 national pension.
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Filed with the municipality of the employee's January 1 residence if the new hire wants resident tax payroll-deducted (特別徴収) rather than self-paid four times a year (普通徴収). Mid-career hires often arrive mid-cycle, so most companies file this only after the next June assessment unless the employee actively requests an immediate switch.
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Workers' compensation (労災保険) is automatic for every employee from the first day of employment as long as the employer is registered for 労働保険 (the combined labor-insurance scheme). No separate per-hire filing is required, but the new headcount feeds the annual 労働保険年度更新 assessment in June. If the employer has never registered, do that with the labor standards office (労働基準監督署) before Day 1.
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Filed with Hello Work for any foreign national hired or separated, separate from the regular employment insurance enrollment. Required by Article 28 of the Employment Measures Act (雇用対策法). For employees enrolled in employment insurance, the data is collected via the regular 雇用保険被保険者資格取得届; for non-enrolled foreign workers, a standalone form is required by the end of the month following the hire date.
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Storage, access, and disposal controls per the Number Use Act (番号利用法) and APPI. Required organizational, human, physical, and technical safeguards. For SMBs the typical setup is a locked file cabinet (or encrypted PDF on access-restricted drive), a named handler with backup, and a register of disclosures. Not a one-time filing; verify the safeguards are in place before storing the new hire's number.
Phase 5 · The first day
Day 1 essentials
Paperwork done, government filings queued. Day 1 is about people, systems, and information. What every new hire deserves to leave the office knowing on the first evening.
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Manager meets the new hire at the door. Walk the office, introduce immediate team members by name and role. For remote hires, a recorded office walkthrough plus a 30-minute introduction call with each team member over the first week.
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Laptop, monitor, peripherals, security badge, building keys, parking pass if relevant. Have the new hire sign an equipment receipt covering the asset list and return obligation at separation.
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Email, Slack, calendar, the payroll-self-service portal, the ATS, the HRIS, and any role-specific systems. Walk through setting up 2FA on each. Confirm the new hire can actually log in before they leave for the day.
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Schedule one focused session (typically 60-90 minutes) for the work rules (就業規則), wage rules (賃金規程), harassment prevention, security, and IT-use policies. Collect signed acknowledgement at the end so the file is complete on Day 1.
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Walk through a sample pay slip line by line: gross base, allowances, gross before deductions, social insurance employee share, employment insurance employee share, income tax withholding, resident tax (after year one), net pay. The Japan payroll calculator is a useful prop.
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Paid leave (年次有給休暇) accrues at the six-month anniversary at 10 statutory days, increasing each year. Special leave categories (special leave for marriage, bereavement, maternity, paternity, childcare, nursing care, menstrual leave) are governed by the work rules. Make sure the new hire knows the request and approval process before they need to use one.
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State the probation length (3 or 6 months typically), the review date, what the evaluation looks at, and what the outcomes are (permanent confirmation, extension, non-confirmation). Removes ambiguity that often drives early-tenure anxiety.
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Buddy is not the manager. Buddy is someone at a similar level who can answer "how does this team actually work" questions without the new hire worrying about evaluation. First-day lunch is the single highest-leverage design choice for Day 1 sentiment.
Phase 6 · First 30 / 60 / 90 days
Probation, check-ins, and confirmation
Probation closes with a real decision: confirm permanent (本採用), extend (試用期間延長), or do not confirm. The default in Japan is to confirm; the alternatives carry legal weight and require documented evidence. Build the evidence over the first 90 days, not in the last week.
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Manager and new hire sit down. Two-way conversation on what is going well, what is missing, what is confusing. Capture written notes; this is where evidence for the probation decision starts to form.
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Same format as 30-day, with explicit calibration against the role expectations. If concerns are surfacing, name them clearly so the new hire has 30 days to address them before the formal review.
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Formal review against documented criteria. Manager assesses skills, conduct, fit, and reliability. Outcome is one of: confirm permanent employment, extend probation (only if work rules allow), or document a non-confirmation decision. The first is the default; the latter two carry legal weight.
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The standard outcome. Confirms permanent status, may include a salary adjustment, may include a title change, may unlock additional benefits (retirement allowance accrual, etc.). Use the generator with optional clauses for the relevant additions.
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Permitted only if the work rules explicitly allow it and the employer can show a reasonable basis. Document the reason and the new review date; case law treats indefinite or repeated extensions as a constructive non-confirmation requiring the same dismissal safeguards.
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A decision not to confirm is treated as a dismissal under Japanese case law. Requires the same safeguards: objective and reasonable cause, plus the 30-day advance notice (or pay-in-lieu) required by Labor Standards Act Article 20. Best done with input from a 社会保険労務士 or labor counsel.
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If the work rules link benefits to permanent status (retirement allowance accrual start, stock-option grant, training budget, paid leave bump), trigger them now. Update the new hire's file and confirm enrollment.
Reference
Statutory deadlines at a glance
The five non-negotiable dates for any new hire in Japan. Calendar these the moment the offer is accepted, not the moment the new hire walks in.
| Filing or step | Deadline | Filed with | Triggered by |
|---|---|---|---|
| Health insurance & employee pension enrollment 健康保険・厚生年金保険被保険者資格取得届 |
5 days from hire | 年金事務所 (Japan Pension Service) | Any employee enrolled in social insurance |
| Employment insurance enrollment 雇用保険被保険者資格取得届 |
10th of next month | Hello Work (公共職業安定所) | Employee with 20+ hrs/week and 31+ day engagement |
| Foreign-worker employment notification 外国人雇用状況届出書 |
End of next month | Hello Work (公共職業安定所) | Hire or separation of any foreign national |
| Working conditions notice issued 労働条件通知書の交付 |
By Day 1 | To the employee directly | Labor Standards Act Article 15 |
| Pre-employment health check 雇入時健康診断 |
At hire | Recorded by employer; no government filing | Industrial Safety and Health Act Enforcement Order Article 43 |
Edge cases
When the standard checklist needs adjustment
Foreign-national hires
Add three things to the baseline: copy both sides of the Residence Card (在留カード) and confirm the status of residence permits the specific work; file the Foreign Worker Employment Notification (外国人雇用状況届出書) by the end of the following month with Hello Work; and calendar the residence-card expiry date for renewal tracking. SaiyouTeam maintains a separate visa & immigration cluster covering the major statuses of residence (Engineer / Specialist in Humanities / International Services, Highly Skilled Professional, Business Manager) with eligibility calculators and supporting-letter generators.
New-graduate hires (April 1 cohort)
Add the October 1 naitei ceremony invitation in Phase 1, allow extra time in the joining package for cultural orientation, and treat the first three months as group orientation rather than direct work. New graduates rarely have a prior 雇用保険被保険者証 or 源泉徴収票, which simplifies Phase 2 but does not change Phase 4 deadlines.
Part-time and arubaito
The contract, working conditions notice, pledge upon joining, personal information consent, and My Number collection apply to all employees regardless of hours. Social insurance enrollment becomes mandatory at 30 hours per week (or 20 at larger employers with the 2024 expansion); employment insurance kicks in at 20 hours per week with a 31-day-or-longer expected engagement. A worker below both thresholds still needs the contract and the pledge but skips Phase 4 enrollment filings.
Dispatched workers (派遣)
Treat as a different process entirely. The dispatching agency (派遣元) handles social insurance, employment insurance, payroll, and the formal employment contract. The receiving company (派遣先) signs a Worker Dispatch Contract with the agency and provides on-site supervision. The new-hire checklist on this page does not apply to dispatched workers.
Independent contractors
Not employees. Use the Independent Contractor Agreement instead of an employment contract. No social-insurance or employment-insurance filings, no working-conditions notice, no work-rules acknowledgement. The 2024 Freelance Protection Act (フリーランス保護法) does require written terms of engagement and prompt payment, so do issue a written contract.
Context
Why a tight onboarding process matters
Three reasons, in increasing order of importance.
Statutory deadlines carry real penalties
The Health Insurance Act, the Employees' Pension Insurance Act, and the Employment Insurance Act each authorize administrative penalties for late or omitted filings, with retroactive contribution catch-up plus delinquency surcharges. Repeated failures invite an on-site inspection by the labor standards office or pension office, which is a multi-week distraction at best and a basis for further enforcement at worst. The five filings in Phase 4 take a payroll provider about ninety minutes total; the cost of missing them runs into the hundreds of thousands of yen per incident.
The probation decision is judicially constrained
Japanese courts have built a forty-year body of case law treating probation as part of the permanent contract rather than a free-to-cancel trial period. A non-confirmation decision (本採用拒否) requires the same safeguards as a dismissal: objective and reasonable cause, plus the 30-day advance notice or pay-in-lieu required by Article 20 of the Labor Standards Act. Documenting the 30 / 60 / 90 day evidence trail is how an employer can defend a non-confirmation if it ever happens; not documenting it is how a non-confirmation becomes a wrongful-dismissal claim.
The first thirty days set the retention trajectory
The most common reason a new hire leaves in the first six months is not skills mismatch but unclear expectations and friction in the basics: who is my manager actually accountable to, when do I get paid and how much, what happens if I need to take a day off, who can I ask a stupid question. A clean checklist solves the friction. Friction is a tax on the talent pool an SMB has worked hard to win.
Frequently asked
Common questions about Japan new-hire onboarding
What is the deadline to enroll a new hire in social insurance in Japan?
Within 5 calendar days of the hire date. The 健康保険・厚生年金保険被保険者資格取得届 must be filed with the nearest 年金事務所. Missing this deadline does not void coverage but exposes the employer to administrative penalties and retroactive contribution catch-up.
What is the deadline to enroll a new hire in employment insurance?
By the 10th of the month following the hire date. The 雇用保険被保険者資格取得届 is filed with the local Hello Work. Employment insurance is required for any employee working 20 or more hours per week with an expected employment period of 31 days or more.
Is My Number collection mandatory for new hires?
Yes, for tax and social insurance filings. Employers are required to record the employee's My Number for year-end tax withholding, social insurance enrollment, and (when applicable) employment insurance. The employee can present a My Number Card or a Notification Card plus a separate photo ID. Strict APPI safeguards apply to storage.
Do we need a pension book (年金手帳) anymore?
No, the pension book was abolished in April 2022. What you actually need is the Basic Pension Number (基礎年金番号), which can be obtained from the Basic Pension Number Notification, from a prior pay slip, from the Japan Pension Service online account, or via the My Number Card linkage.
What documents are different for a foreign-national new hire?
Three additions. First, verify visa status by copying both sides of the Residence Card and confirming the status of residence permits the specific work. Second, file the Foreign Worker Employment Notification with Hello Work by the end of the following month. Third, keep a residence-card copy on file and re-verify at the expiry date.
Do part-timers and arubaito need all this paperwork?
The contract, working conditions notice, pledge upon joining, personal information consent, and My Number collection apply to all employees regardless of hours. Social insurance enrollment becomes mandatory for part-timers working 30 or more hours per week (or 20 or more at larger employers); employment insurance kicks in at 20 hours per week with an expected 31-day or longer engagement.
When does paid leave (有給休暇) start accruing?
Statutory paid leave accrues on the six-month anniversary of the hire date, at 10 days for a full-time employee who has worked at least 80 percent of working days in that six-month window. The entitlement increases each subsequent year of service. Many employers grant some paid leave from Day 1 as a contractual benefit on top of the statutory minimum.
When does the probation period end and what document confirms it?
Probation is typically 3 to 6 months, with the exact period set in the employment contract and work rules. At the end, the employer issues a Confirmation of Permanent Employment (本採用決定通知書). If more time is needed, a Probation Extension Notice extends the period; this is permitted only where the work rules allow it and a clear reason is documented. A decision not to confirm is treated as a dismissal.
Can onboarding documents be signed electronically?
Yes, increasingly the norm. The Labor Standards Act was amended in 2019 to allow the Working Conditions Notice to be delivered electronically with the employee's consent. The Employment Contract, NDA, and Pledge Upon Joining can all be signed via DocuSign, GMO Sign, CloudSign, or similar e-signature platforms. The Personal Information Consent and My Number collection should always retain a clear audit trail regardless of medium.
What happens if a new hire does not bring their Employment Insurance Card?
The employer can still file the enrollment notification using the previous employer's name and the approximate end date of the prior employment. Hello Work will trace the existing employment insurance number from the system. The new hire can also retrieve a replacement card from Hello Work. Missing the card delays nothing as long as the prior employment details are accurate.
Do remote workers based outside Japan need this same onboarding?
Only partially. An employee who is not resident in Japan and not performing work in Japan is generally not covered by Japanese social insurance, employment insurance, or labor law. The internal documents still apply, but the government filings do not. Most companies use an Employer of Record for cross-border hires.
Need help applying this?
Run a clean Japan onboarding cycle, end to end
SaiyouTeam helps foreign and domestic SMBs run Japan onboarding from naitei letter to 90-day probation confirmation, including the supporting agreements (NDA, pledge, APPI consent) and the labor contract. This checklist is a generic Japanese onboarding workflow for general information only; for any non-standard case, have the final approach reviewed by a labor and social security attorney (社会保険労務士) or qualified legal counsel.